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As a former HVAC contractor for several home warranty companies, I concur with the other service companies' negative remarks regarding these policies.

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No one deserves to be treated like this.

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That has been a month ago and I have been contacting the contractor and 2 10 about the situation because I have had to do dishes and my standup shower.

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They also have their own business to service. If you didn't have a warranty on those days, you wouldn't get any faster service by calling someone out of the yellow pages. I think most of the complaints that show up about warranties is because people just don't read their contract and don't understand it. The best advice is to know your local representative. They are the one's that can step in and help resolve issues. Try it. you will be surprised. I had an Old Republic warranty on my current home that was provided by the seller. I had a problem with my AC on a particularly hot weekend in coastal Louisiana. I called OR, the customer service rep was very polite and arranged for a repair person to come out that day. The repair person was actually here within an hour but only because he was in the area already. Don’t hesitate to do your own research. It is an investment in your home and your future. Take it seriously and it will save you time, money, and your mental health. Read the fine print. Don’t skip through because you think you have a good idea what it says. You have a 30 day buyer protection window for a reason.

builders home warranty insurance cost

However, this last claim of a leaking kitchen faucet was denied, stating the fault was due to installation. The problem with this is the faucet is leaking at the handle, which is assembled by the manufacturer. The plumber who came out saw a second leak under the sink at the supply line and told HWA that this leak could be either manufacturer defect or improper installation. HWA glommed onto the explanation of the second leak, which I didn’t even place a claim for, and denied my original claim. My choice now is to replace the faucet or rebuild. At my expense. Filed a claim on 6/12/18. Serviceman has been here twice. Still not fixed. On 7/19/18, I was informed I would have a call back with a resolution within 24 hours. They did not call.